Privacy policy

Perfume Australia Online | APAC Commerce Group Pty Ltd ABN 14 702 365 419

Last updated: October 2026

1. Our Commitment to Privacy

APAC Commerce Group Pty Ltd trading as Perfume Australia Online ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit perfumeaustralia.com.au or place an order with us.

We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect the following personal information:

  • Name and contact details (email address, phone number, delivery address)
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase preferences
  • Website usage data collected via cookies and analytics tools

We collect this information when you place an order, create an account, subscribe to our email list, or contact us directly.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates and customer service communications
  • Send promotional emails and offers (where you have opted in)
  • Improve our website and product offering
  • Comply with legal obligations

4. Disclosure of Information

We may share your personal information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors and fraud prevention services
  • Shipping and logistics providers
  • Email marketing platforms
  • Website analytics providers

These providers are required to handle your information securely and only for the purposes we specify. We do not sell your personal information to third parties.

We may also disclose your information where required by law or in response to a valid legal request.

5. Marketing Communications

If you have opted in to receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at the details below. We will process your request promptly.

6. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and track site performance.

We use cookies to recognise returning visitors, remember product selections, improve website performance and measure advertising results. 

We use tools like Microsoft Clarity and Google Analytics to see how people use our website, such as which pages are popular and where visitors get stuck. This helps us improve your shopping experience. These tools may record how you browse our site, including clicks and scrolling. Payment details and personal information you type in are never recorded. To learn more, see the Microsoft Privacy Statement and how Google uses data.

You can disable cookies through your browser settings, however some website functionality may be affected as a result.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access and disclosure. Payment transactions are processed through secure, encrypted payment gateways.

We will securely destroy or de-identify personal information that is no longer required for any purpose.

8. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or out of date. To make a request, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website following any updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Perfume Australia Online
APAC Commerce Group Pty Ltd
ABN 14 702 365 419
Email: hello@perfumeaustralia.com.au